How do we handle different requirements for each client?
Set up screening packages by client and role, then select the package for each assignment. If an assignment calls for additional checks, choose the relevant scope with the candidate’s authorization.
What can our clients see?
With the candidate’s written authorization, you can share status only, or status and reports, with the client for the candidate’s assignments. You control each client’s access so they see the information shared for their own assignments.
How long does a staffing background check take?
97% of automated checks—identity verification, SSN trace, national criminal records, and sex offender searches—finish in under 5 minutes. County searches depend on courts, while employment and education verification depend on employers and schools. Track each search to plan the candidate’s start date.
Which integrations are ready, and what needs development?
Greenhouse is connected, and the dashboard supports email invitations and CSV or Excel imports without development. Your developers can use the PROFID API; other ATS connections are available on request.
How do we switch from our current provider?
PROFID helps you switch by setting up packages, importing candidates and employees, training your team, and assigning a dedicated manager. Your team can start with the dashboard while any requested integration is arranged.
How much do staffing agency background checks cost?
Staffing packages start at $27.99 for Basic, $49.99 for Essential, $80.99 for Light Industrial, and $103.99 for Office & Healthcare per candidate. Court, data, and DMV fees are additional and passed through at cost. Volume pricing depends on your hiring volume, client mix, and packages.
Can candidates dispute their results?
Yes. Candidates can view their results and consent in their account and dispute inaccurate or incomplete information.
What checks are included in each staffing package?
Basic includes identity verification, SSN trace and address history, national criminal records with aliases, the sex offender registry, and global watchlists. Essential adds county criminal searches in two counties; Light Industrial also adds state and federal criminal searches. Office & Healthcare adds employment verification for two employers to the Light Industrial scope.
Is identity verification included in every package?
Yes. Identity verification is included in all four staffing packages, starting with Basic at $27.99 per candidate, together with an SSN trace and address history.
Is drug testing included in staffing packages?
Drug testing is a separate add-on to the listed screening packages, including DOT testing where the program calls for it. The testing scope and price are quoted separately.
What should staffing agencies compare in a screening provider?
Compare the checks included for each assignment, status visibility, client access, integrations, and total cost including fees. Also review how candidates receive reminders, view results, and dispute information. For teams hiring their own warehouse employees, see warehouse background checks.