For gig and on-demand platforms

Gig worker background checks for platforms

Create screening requests through the API or dashboard, match checks to each job type, and review results before your team activates a worker.

Get a platform quoteSee packages30-minute call to review your roles and pricing.
Dog walker from an on-demand pet-care app walking three dogs on a city street

Where worker activation stalls

An example of a new worker’s first week.

  1. Day 1

    A worker signs up and waits

    The profile is ready, but the worker sits in a queue until screening is done.

  2. Day 3

    Registration is half finished

    Workers who stop midway need a reminder, and nobody sees who stopped where.

  3. Day 7

    The worker joins another platform

    Every day without activation is a chance to lose the worker to a faster competitor.

4%of U.S. adults did app-based tasks in a month

Millions of people find work through apps

In 2024, 4% of U.S. adults did tasks they arranged through an app or website, such as rides or deliveries. For many of them, every day without activation is a day without income.

31% of adults who did any gig work, a broader group, would struggle to make ends meet without it

4 in 100of every 100 U.S. adults did platform tasks in the past month

Source: Federal Reserve, Economic Well-Being of U.S. Households in 2024

Background screening inside your platform

PROFID connects consent-based worker screening to your onboarding through its API or dashboard.

  • Authentication
    Getting an access token
    curl --request POST \
      --url https://profid.us.auth0.com/oauth/token \
      --header 'content-type: application/json'

    API access for worker onboarding

    Create screening requests from your app through the PROFID API and track each worker’s status. Checks begin after the worker completes registration and consent.

  • Packages by job type

    Set screening packages by job type and market. Choose the scope for walkers, taskers, drivers, and other roles before inviting the worker.

  • A clear status for every worker

    Track unfinished worker registrations, pending searches, and cases that need review before activation. Automatic reminders follow up on incomplete registrations.

  • Identity verification at sign-up

    Identity verification is included in every gig package, starting with Gig Basic: confirm the worker is who they say they are before the first job.

Examples use fictional people and companies.

Gig worker background check packages and pricing

Per candidate

Gig packages start at $27.99 per worker, with county searches from $49.99 and driving records from $57.99. These are example packages tailored to your job types, markets, and requirements. Companies hiring their own technicians and cleaners can compare home services background checks.

Gig Basic

Remote and task jobs with no home access and no driving.

from$27.99per candidate
  • Identity verification
  • SSN trace and address history
  • National criminal records with aliases
  • Sex offender registry
  • Global watchlists
Get a quote

Gig Essential

Pet care, tasks, and other jobs in or near customers’ homes.

from$49.99per candidate
  • Identity verification
  • SSN trace and address history
  • National criminal records with aliases
  • Sex offender registry
  • Global watchlists
  • County criminal search (2 counties)
Get a quote

Gig Driver

Delivery and ride jobs that include driving.

from$57.99per candidate
  • Identity verification
  • SSN trace and address history
  • National criminal records with aliases
  • Sex offender registry
  • Global watchlists
  • County criminal search (2 counties)
  • Driver license verification and MVR
Get a quote

Gig Driver Plus

Driving jobs in markets that require state and federal searches.

from$89.99per candidate
  • Identity verification
  • SSN trace and address history
  • National criminal records with aliases
  • Sex offender registry
  • Global watchlists
  • County criminal search (2 counties)
  • State criminal search
  • Federal criminal search
  • Driver license verification and MVR
Get a quote

Onboarding thousands of workers?

Get platform pricing for your monthly volume, job types, and markets.

Prices start from the listed amount. Court, data, and DMV fees are passed through at cost.

From sign-up to first job

Ava BrooksDog Walker · PAWLY
  1. 1Sign-up10 minutes in the app
  2. 2Checks runningAbout 1 day, the county search is the longest
  3. 3Review20 minutes
  4. 4ActivatedSame day
  5. First job Day 3
  1. 1Day 1, 8:05 AM

    The worker signs up

    Your app creates a screening request through the PROFID API, or your team sends an invitation from the dashboard. The worker then completes registration and consent.

  2. 2Day 1, 8:15 AM

    The worker registers and consents

    Checks start automatically after the worker completes registration and consent.

  3. 3Day 2, 3:00 PM

    Review what needs attention

    Cases that need review go to the right person. Workers can view results and dispute information in their account.

  4. 4Day 2, 3:20 PM

    Activate the worker

    Your team reviews the results, makes the decision, and opens the first job.

Example. Times depend on courts, DMVs, employers, and how fast the candidate registers. See how background screening works.

Built around consent and review

Workers can view their results and dispute information, while your platform reviews reports and decides when to activate each worker.

General information, not legal advice.

Stay current after activation Add-on

Post-hire monitoring is a separate add-on. Example timeline. Coverage and update frequency depend on the check and the state.

  • Criminal records
  • Driving records
  • Licenses & certifications
  • Watchlists
  1. Day 1Worker activatedReady for jobs
  2. Month 3Criminal records re-checkNo new records
  3. Month 6Watchlist screeningAll clear
  4. Month 9New watchlist matchFlagged for review
  5. Month 10Review closedPlatform decision

Gig platform background check FAQs

Can we start checks from our own app?

Yes. The PROFID API lets your app create screening requests and track their status. Checks begin after the worker completes registration and consent.

Can each job type use a different package?

Yes. Set screening packages by job type and market. Each worker receives the package for the work they sign up to do.

Which checks should gig workers have?

Choose checks by the job: Gig Essential adds county searches in two counties, while Gig Driver also includes driver license verification and an MVR. Gig Driver Plus adds state and federal criminal searches. For road-driving roles, compare delivery driver screening or rideshare and chauffeur screening.

How long does a gig worker background check take?

97% of automated checks—identity verification, SSN trace, national criminal records, and sex offender searches—finish in under 5 minutes. County searches depend on courts and driving records depend on state DMVs. A full package can take longer than its automated components.

Do checks start as soon as a worker signs up?

Checks start after the worker completes registration and consent. An API request or initial sign-up does not replace that step, and the dashboard shows incomplete registrations.

Can workers see or dispute their results?

Yes. Workers can view their results and consent in their account. They can dispute inaccurate or incomplete information through the PROFID dispute process.

How do we switch from our current provider?

PROFID helps you switch by setting up packages, importing candidates and employees, training your team, and assigning a dedicated manager. Your team can start with the dashboard while any requested integration is arranged.

How much does screening cost per gig worker?

Gig Basic starts at $27.99, Gig Essential at $49.99, Gig Driver at $57.99, and Gig Driver Plus at $89.99 per worker. Court, data, and DMV fees are additional and passed through at cost. Volume pricing depends on job types, markets, and monthly sign-ups.

Is identity verification included in Gig Basic?

Yes. Every gig package includes identity verification. Gig Basic at $27.99 per worker also includes SSN trace and address history, national criminal records with aliases, the sex offender registry, and global watchlists.

Who decides when a worker can be activated?

Your platform reviews the results and decides when to activate the worker. PROFID supplies the screening workflow, results, and statuses to support that review.

Do we need an API integration to use PROFID?

No. Your team can send email invitations and import CSV or Excel lists from the dashboard without development. Use the API when you want to connect screening to your own onboarding workflow.

Can we add monitoring after activation?

Post-hire monitoring is available as a separate add-on. Coverage and update frequency depend on the check and state, so the monitoring scope is agreed separately from the initial package.

Build a screening plan for your platform

Tell us your job types, markets, and monthly sign-ups. We will set up your packages and show you the API and dashboard workflow.

30-minute call to review your roles and pricing.